🧠
CXM Intelligence
AI-Driven. Member-Inspired.
Intelligence
🧠 AI Conversation 📊 Analytics 📈 Performance
Operations
🏪 Warehouses ⚠️ Alerts ✅ Tasks
Good morning, Sarah
Your AI assistant has analyzed today's member experience data
🧠 AI Active
🧠

I've identified 3 critical member experience issues that need your immediate attention

Based on real-time analysis of 547 member reviews across your 24 warehouses, here's what requires action today:

📱
App Experience Issues
18% increase in app crashes reported from Los Feliz and N Spokane. 42 members affected in last 4 hours. Fix deployment ready.
🚗
Tire Service Delays
Automotive centers in Charlotte and Fort Myers reporting 35% longer wait times. Equipment maintenance needed.
🥘
Organic Success
Grocery organic products seeing 31% satisfaction boost across Midwest locations. Expand inventory to 8 more stores?
🧠 Live Intelligence
3 Active Insights
⚠️
Critical
Warranty Claims
+45%
Garden & Patio spike
✈️
High
Travel Services
3.2/5
Rating declining
📦
Good
Business Delivery
+22%
Satisfaction rising
🚨 Urgent Actions
2 Critical
📱
App Crash Fix
Deploy hotfix to Los Feliz & N Spokane stores
Due: 90 minutes
🔧
Equipment Maintenance
Schedule tire service equipment repair - Charlotte & Fort Myers
Due: End of day
✅ My Tasks
8 Active
7
Pending
4
In Progress
18
Done Today
Daily Progress: 72% (11/29 stores reviewed)
Live Insights
Real-time member experience metrics
74%
Overall Satisfaction
↗ +2% vs last week
892
VOC Entries Today
📊 15 locations reporting
4
Locations Need Focus
⚠️ App & Automotive issues
8.5m
Avg Resolution Time
⚡ -4m improvement
Ask Co-Pilot
Get instant insights
🤖 "What's the root cause of electronics issues?"
🤖 "How can we optimize pharmacy staffing?"
🤖 "Where should we scale food court success?"
💬 Open Full Co-Pilot Chat
☀️